Deposits, Cancellations and Refunds Policy.

Full Payment of the course fee is required to confirm your place. (Generally you are rewarded a 10% reduction when doing this on our website for most course fees).

If a valid reason for not attending is given within 5 working days of the start of your course, every attempt will be made to reorganise the course, although no guarantee will be made in this respect.

Please note: any request for a refund MUST be received 7 working days before the commencement of your CBT training or 10 working days for 4/5/6 day intensive training courses or Instructor Training Courses.

If a course is booked within the cancellation period NO refund can be authorised, although we MAY be able to transfer the course to an alternative date. In an unforeseen event, Rjh Driver & Rider Training Ltd has the right to cancel or postpone your course to a later date.

Alcohol & Drugs.

Should any member of staff suspect that you are unfit to undertake training due to alcohol or drugs, training will cease immediately, course fees will still need to be paid and are not refundable.

Training starts at 8.15am for CBT (unless specified otherwise during booking).
Please note we lock the centre at 8.30am to commence training as we cannot wait for late candidates, so please be punctual. In this event you could lose your training fee.
All other training is scheduled to your needs so times will vary and will be informed with your Training Schedule

Words of wisdom and warning.

However experienced you are, or become, motorcycling involves the risk of falling over.
Therefore we insist that everyone MUST wear a safety helmet and keep legs, arms and hands covered when riding.

This means you wearing trousers or jeans, long sleeved waterproof top, sturdy footwear (NOT steel toe caps) and suitable gloves.

If you do not have a safety helmet, Rjh Driver & Rider Training Ltd has a selection of protective wear that can be used at no extra charge. along with a reflective training bib.

Remember that motorcycling continues during the wet and cold weather, so some extra warm clothing may be needed through the colder months.
In the hotter month you must still cover up, so no shorts and t-shirts please. Inappropriate clothing can result in your course being cancelled on the day.
If you wear glasses or contact lenses you MUST wear them on the day. As eyesight test is a legal requirement.

Safety code.

There are strict safety codes applying to ALL that train with us.
Motorcycling can be dangerous particularly if the safety code is not adhered to. Although every precaution is taken to ensure that any risk is minimised, complete safety cannot be guaranteed.
Persons undertaking training with us do so at their own risk.

Insurance.

While using the company’s bikes for training you are covered by third party insurance cover. However there is an excess on the policy of the first £350.00 which the trainee is liable for, in the event of any damage.

Important Documentation.

You MUST bring a valid UK Driving Licence, NEW PHOTO CARD LICENCE (both parts = ID Card and paper counterpart). OLD PAPER LICENCE and PASSPORT (NO other form of ID is acceptable) also CBT and Theory Test pass certificate (if applicable) with you for everyday that you are training with us. If you are providing your own bike for training, you MUST bring a valid INSURANCE certificate and MOT certificate (where applicable), as these needs to be shown to your instructor on the day of training.

You MUST also have valid ROAD TAX, this should be attached to the bike on the left-hand side, and full size L-plates (front and rear) clearly displayed. Without these requirements you will not be able to use your own bike for training. If you are taking a full motorcycle tests, your examiner will require your valid UK Licence, CBT certificate and Theory Test pass certificate in order to test you.

The course and practical tests are carried out in the spirit of the Highway Code. It therefore may be a good idea to get and read the Highway Code book, as this will help you, if you haven’t done so already.

On the day(s) of your training

We will have a lunch break during the day. So you will need to bring either a packed lunch or cash to buy some lunch as this is not included in the course fee. Tea and coffee are provided free of charge when we are at Rjh Driver @ Rider Training Ltd.